Accident Recovery

About this service

Being in an accident is one of the most stressful moments a driver can face, and the last thing you need is a tow that adds more damage or more confusion. Our accident recovery service handles collision-damaged vehicles carefully, works cleanly with your insurance documentation needs, and gets your vehicle off the road and to a shop or storage lot without additional harm.

The equipment call after a wreck comes down to whether the vehicle can still roll straight. If all four wheels turn freely and nothing is bent toward the frame, a wheel-lift can sometimes handle it. Most collision-damaged vehicles go on a flatbed instead, since a hit hard enough to need a tow often bends a wheel or axle just enough that dragging it the normal way would add damage. Carrying it fully off the ground also keeps the vehicle in the same condition it left the scene, which matters once an adjuster looks at it.

On scene, the operator waits for law enforcement to clear the vehicle before touching it, then checks for fluid leaks, loose body panels, or anything that could come loose in transit before securing it. If you want photos of the damage for your claim, ask before the vehicle is hooked up. We will note the condition at pickup either way, but your own photos and the officer's report are still the record your insurance company will lean on most.

A few situations change the plan. A multi-car accident on I-85 near Wellford gets priority dispatch and extra distance held from passing traffic until the scene is cleared, the same as any breakdown in a live lane. A wreck at the far edge of our coverage, like Una, runs a longer response time, which we tell you upfront rather than let you guess. And if your shop can't take the vehicle same-day, we hold it at a secure lot rather than leaving that decision for you to sort out from the side of the road.

What you get

• ✓ Careful handling of collision-damaged vehicles
• ✓ Clear communication for insurance paperwork and photos
• ✓ Works directly with your preferred repair shop
• ✓ Calm, patient operators during a stressful moment